Privacy Notice

Last updated Jan 20, 2024

1. Who We Are

BoatElectrical (“we”, “us”, “our”) operates the website boatelectrical.co.uk. We are the data controller responsible for your personal data.

2. What Information We Collect

When you interact with our Facebook or Instagram advertisements, lead forms, or enquiry forms on our website, we may collect the following personal data:

  • Name
  • Email address
  • Telephone number
  • Boat details or service requirements (if provided)
  • Any additional information you choose to submit

3. How We Collect Your Data

We collect personal data when you:

  • Submit a Facebook or Instagram lead form
  • Click on one of our Facebook advertisements and provide your details
  • Complete a contact or enquiry form on our website
  • Contact us directly by email or telephone

Facebook (Meta Platforms, Inc.) may also process your personal data separately in accordance with their own privacy policy.

4. How We Use Your Information

We use your personal data to:

  • Respond to your enquiry
  • Provide quotations or information about our marine electrical services
  • Contact you regarding your request
  • Improve our services and customer experience
  • Send marketing communications only where you have given consent

5. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your data based on one or more of the following legal bases:

  • Your consent
  • Our legitimate interest in responding to enquiries
  • Contractual necessity where services are agreed

You may withdraw your consent at any time.

6. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data. Access to your information is restricted to authorised personnel only.

7. Data Sharing

We do not sell your personal data. Your information may only be shared with:

  • Service providers supporting our business operations
  • Legal or regulatory authorities where required by law

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.

9. Your Rights

You have the right to request access to your personal data, request correction or deletion, withdraw consent, object to processing, and lodge a complaint with the Information Commissioner’s Office (ICO).

10. Facebook & Meta Platforms

BoatElectrical uses Facebook and Instagram advertising services. Meta Platforms, Inc. acts as an independent data controller for data processed through their platforms.

You can view Meta’s privacy policy at: https://www.facebook.com/privacy/policy

11. Changes to This Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Notice or our data practices, please contact us at: contact@boatelectrical.co.uk